Shipping & Delivery Policy

1. Order Processing

All orders are processed after successful payment confirmation.

Orders are usually processed within 1–2 business days.

Orders placed on Sundays or public holidays may be processed on the next working day.

2. Shipping Timeline

Estimated delivery time is generally 3–7 business days depending on the customer’s location.

Delivery timelines may vary for remote or non-serviceable areas.

During festivals, sales, or unexpected situations, deliveries may take longer than usual.

3. Shipping Charges

Shipping is free on all orders across India. No delivery charge is added at checkout.

4. Delivery Partners

Orders are shipped through trusted third-party courier and logistics partners to ensure safe and timely delivery.

5. Order Tracking

Once the order is shipped, customers will receive tracking details through SMS, email, or WhatsApp (if available).

Customers can use the tracking information to monitor their shipment status.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details.

Razix India shall not be responsible for delays or failed deliveries caused by incorrect addresses or unavailable recipients.

Additional shipping charges may apply for re-delivery attempts.

7. Damaged or Open Package

If you receive a damaged, tampered, or open package:

8. Delayed Deliveries

While we aim to deliver orders on time, delays may occur due to:

Razix India will not be liable for delays caused by circumstances beyond our control.

9. International Shipping

Currently, Razix may ship only within India unless otherwise mentioned on the website.

10. Contact Us