Legal
Terms & Conditions
Effective Date: 13 May 2026
Welcome to Razix. These Terms & Conditions govern your use of our website and the purchase of products from our platform.
This website is owned and operated by Razix India. Throughout the website, the terms “we”, “us”, and “our” refer to Razix India, while “Razix” refers to the brand name under which products are sold.
By accessing or using our website, you agree to follow these Terms & Conditions.
1. General
- The website is owned and operated by Razix India.
- Razix is the registered brand name used for selling products.
- We reserve the right to update, modify, or change these terms at any time without prior notice.
- Continued use of the website means you accept the updated terms.
2. Products & Pricing
- We try to ensure all product details, descriptions, images, and prices are accurate.
- Prices may change without prior notice.
- Product colors may slightly vary due to screen settings and photography lighting.
- Razix India reserves the right to discontinue any product at any time.
3. Orders
Once an order is placed, you will receive an order confirmation.
Razix India reserves the right to cancel or refuse any order due to:
- Incorrect pricing
- Product unavailability
- Suspected fraudulent activity
- Incomplete customer information
If payment has already been made for a cancelled order, the refund will be processed accordingly.
4. Payments
- All payments on the website are processed through secure third-party payment gateways.
- We do not store your card or banking details on our servers.
- Customers are responsible for providing accurate payment information.
5. Shipping & Delivery
- Delivery timelines may vary depending on the customer’s location and courier service availability.
- Razix India is not responsible for delays caused by logistics partners, natural disasters, or unforeseen circumstances.
- Customers must provide a correct shipping address and contact number.
6. Returns & Warranty
- Return, replacement, and warranty eligibility depend on the product category and issue reported.
- Physical damage, water damage, or unauthorized modifications are not covered under warranty.
- Customers may be asked to provide proof such as images or videos for verification.
7. User Responsibilities
By using our website, you agree:
- Not to misuse the website
- Not to attempt unauthorized access to our systems
- Not to upload harmful, illegal, or fraudulent content
- To provide accurate personal and order information
8. Intellectual Property
All content on the website including logos, product images, graphics, text, and designs are the property of Razix India.
Unauthorized copying, reproduction, or use is strictly prohibited.
9. Limitation of Liability
Razix India shall not be held liable for:
- Any indirect or incidental damages
- Temporary website unavailability
- Loss caused due to misuse of products
- Delays beyond our control
Customers are advised to use products as per recommended guidelines.
10. Privacy
Your use of the website is also governed by our Privacy Policy.
11. Governing Law
These Terms & Conditions shall be governed under the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in Jaipur, Rajasthan.